Rules of procedure and general conditions of sale
Item 1: Home
The hotelier has the freedom not to receive customers whose dress is indecent and neglected, customers with noisy, incorrect, alcoholic behavior, customers whose behavior is contrary to morality and public order._cc781905- 5cde-3194-bb3b-136bad5cf58d_
A guarantee by credit card and an identity document as well as the payment of the stay will be required on arrival.
In case of refusal to provide a credit card guarantee, access to the room will be refused without compensation.
Anyone wishing to stay at the hotel is required to make known their identity and that of the people accompanying them.
Article 2: Opening hours
The hotel reception is open from 7:00 a.m. to 12:30 p.m. and from 3:00 p.m. to 8:00 p.m. Outside these hours we give our mobile phone for any emergency: 06.95.67.40.48 Article 3: Room occupancy
The customer may not introduce into the room third parties not known to the hotelier, unless authorized by the latter. Similarly, the customer cannot rent a room for a number of people greater than that provided for by the regulations in force, materialized by the reservation contract. Any excess occupancy will be invoiced at 10 € / hour started. -bb3b-136bad5cf58d_
Similarly, any animal must be reported and will be charged €10/night.
Article 4: Access to rooms
Upon arrival, unless agreed by the hotelier, the customer cannot demand to occupy the room before 3:30 p.m. Nightly rental ends at 11 a.m., regardless of the customer's arrival time. A luggage storage service allows customers to leave their luggage at the hotel reception.
Physical reception is guaranteed until 8 p.m. A process allows arrival on request from 8 p.m. to 11:30 p.m. beyond that access may be refused.
Article 5: Key management
The room key is a key that the customer keeps with him but cannot entrust to a third party. It must be returned on the day of departure. In the event of non-return, the hotel will charge €60 and debit the amount from the customer's bank card.
Item 6: Pool
The swimming pool is accessible between 10:00 a.m. and 8:00 p.m. Outside these hours, it is strictly forbidden to access it.
Any offender will be asked to leave the establishment without reimbursement of their stay.
The use of bedroom towels is prohibited at the swimming pool. Towels for outdoor use are available on request from reception.
The swimming pool is not supervised. Children and disabled persons are the full responsibility of the accompanying persons.
Article 7: Nuisances and respect for other customers
Noise, even during the day, is prohibited. The customer causing disorder or scandal in any form whatsoever, will be asked to leave the hotel immediately and without reimbursement of his stay. In the interest of the tranquility of the establishment, all noise must cease between 10 p.m. and 8 a.m.
For the respect and rest of other customers, be careful not to slam the doors or make too much noise, especially between 10:00 p.m. and 8:00 a.m.
Any neighborhood noise related to the behavior of a person under his responsibility, may lead the hotelier to invite the customer to leave the establishment without the need to carry out acoustic measurements, as soon as the noise generated is likely to affect the tranquility of customers (art.R.1334-30 and R;1334-31 of the Public Health Code). The noise requiring the reimbursement of customers who have suffered the inconvenience will be debited from the credit card of the noisemakers.
A hotel room is a place of rest. All trade is strictly prohibited. The customer must use the rented property as a good father.
The rooms made available to our customers are checked, functional and in good condition.
Our customers are invited to report any breach immediately to the hotel reception. The hotelier undertakes to intervene as soon as possible in the event of a breach. In the event of a problem, the customer will have to engage his civil liability. In the event of damage, the hotel reserves the right to invoice the customer for the cost of repair or replacement. The same is true for any infringement noted after the customer's departure, the amount of compensation will be debited from the customer's card.
The hotel may require in the event of voluntary or involuntary damage to equipment, objects, furniture, belonging to the hotel, full reimbursement with a penalty and damages of €1,000 to €2,000.
Article 8: Responsibilities
Children are the full responsibility of the client.
Animals that the hotelier has accepted in the establishment for an additional €10/day are also the responsibility of the tenant of the room. It is forbidden to leave them unattended in the room.
Any damage or nuisance caused voluntarily or involuntarily must be paid by the person who booked the room, the same applies to damage caused by his animal which will be charged to the customer's credit card.
Article 9: Prohibitions
For security reasons and out of respect for everyone, it is strictly forbidden to smoke throughout the hotel. places assigned to collective use, smoking in the hotel exposes you to an additional billing of 90€ or to legal proceedings.
Any untimely triggering of the fire alarm for non-compliance with this provision or any other reason will be charged €150 for the cost of restoring the fire safety system to service
Item 10: Vol
Any shortcoming in terms of towels, cushions, etc. will be invoiced and deducted. Article 11: Acceptance of the rules and general conditions of sale The internal rules of the hotel apply to all reservations. Any stay entails the acceptance of the special conditions and the internal rules of the hotel. Failure to comply with the above provisions results in the immediate termination of the contract.
IN THE EVENT OF NON-COMPLIANCE BY THE CUSTOMER WITH ONE OF THESE CONDITIONS, THE HOTEL OPERATOR WILL BE OBLIGATED TO INVITE THE CUSTOMER TO LEAVE THE ESTABLISHMENT ON THE FIELD, WITHOUT ANY COMPENSATION.